Zebra Go, ServiceTitan, and Jobber are sophisticated software tools widely used by professionals in various service industries, like plumbing or home repair, to manage their business operations and maintain relationships with customers.
Zebra Go excels in streamlining operations for home service businesses, benefiting not just the business owners, but also their teams and clients. What sets Zebra Go apart from ServiceTitan is its unique feature of live phone answering and access to services typically reserved for large corporations. Zebra Go combines user-friendly software with actual human support, enhancing both the business owner's and the customer's experience beyond what standard software can offer.
ServiceTitan shares several features with Zebra Go, targeting larger enterprise-level service companies. However, ServiceTitan lacks certain functionalities that Zebra Go provides, such as automated follow-ups for quotes and invoices, a dedicated customer portal, and continuous training opportunities. Zebra Go includes these features in its various pricing plans, catering to businesses at different stages of growth.
This is the reason why many home service professionals prefer Zebra Go. For a detailed comparison of Jobber or ServiceTitan against Zebra Go, review the specific features listed below to determine the best fit for your business needs.
| LIVE OFFICE STAFF | ZEBRA GO | SERVICE TITAN | JOBBER | SERVICE FUSION | HOUSE CALL PRO |
|---|---|---|---|---|---|
| 24/7 Phone Answering Our professional staff answers your phones and schedules your appointments. | |||||
| Live Rescheduling Zebra Go works with you and your in-field staff to reschedule appointments when issues arise | |||||
| Followups After an in-field appointments has been completed, one of our staff members will do a followup to make sure everything went well giving your customers an opportunity to give feedback | |||||
| Google Review Requests After a successful visit, our staff will request a Google review from your customers. Our system gets substantially more and better reviews than automated / ai review requests | |||||
| SOFTWARE | ZEBRA GO | SERVICE TITAN | JOBBER | SERVICE FUSION | HOUSE CALL PRO |
| Customer Relationship Management (CRM)Keep track of your customers, their preferences, and their interactions with your business. | |||||
| Online BookingMost platforms allow online booking. Zebra Go's online scheduling platform is one of the easiest for customers. | |||||
| Easy Tech ScheduleZebra Go has designed their technician interface to be as easy-to-use as any platform with clear access to schedules, customer history, task lists, and personal statistics. | Job TrackingOur software tracks technician location (GPS), arrival status, time-on-job, and many other important job details. | ||||