MASTERING CUSTOMER APPOINTMENTS
Zebra Go software provides a clear and real-time view of the scheduling situation, aiding phone staff and dispatchers in making informed decisions. This includes up-to-the-minute updates on bookings, cancellations, and reschedules, ensuring efficient allocation of resources and avoiding scheduling conflicts.
Our user-friendly mobile calendar is essential, detailing the day's schedule for each field worker. It clearly outlines job locations, times, and specific client requirements, ensuring that field staff can efficiently plan their routes and prepare for each job.
We offer a straightforward online booking system for customers, showing real-time availability. This system allows your customers to request appointments, which are then reviewed by a dispatcher before being confirmed. This process ensures a balance between customer convenience and effective workload management for the team.