Phone Answering and Scheduling
Our Receptionists
Get to Know You
and Your Business
Customer Interaction
Our receptionists handle customer calls, texts, & email; they address concerns, and provide information about your services and pricing.
Scheduling and Coordination
We manage and optimize the scheduling of your service calls. We coordinate between your customers and you or in-field technicians, making sure your daily operations run smoothly.
Route and Time Management
An important part of profitability is reducing route distances and maximizing the amount of work accomplished in a day. Zebra Go’s operators plan and adjust routes considering geographical areas and time management to enhance service reponse times and reduce travel between appointments.
Customer Feedback
We maintain accurate records of customers, customer interactions, appointments, and services provided, ensuring precision in billing and follow-up. Additonally, we request user ratings for your Google, Yelp or other social media reviews. This technique ensures top ratings and an oppurtunity to remedy customer concern before they leave a review.
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