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Our operators handle customer inquiries, address concerns, and can provide information about your services and pricing. We make calls, send texts, and answer emails and keep track of your customer's preferences.

We manage and optimize the scheduling of service calls. We ensure efficient coordination between your customers and your in-field technicians.

An important part of your profitability is reducing route distances and maximizing the amount of work accomplished in a day. Zebra Go’s operators plan and adjust routes for your in-field staff considering geographical areas and time management to enhance service responsiveness.

We maintain accurate records of customer interactions, appointments, and services provided, ensuring precision in billing and follow-up.

Zebra Go’s operators provide regular updates to both customers and field-techs, to swiftly resolve any issues that arise. This is important in maintaining high service standards and customer satisfaction.

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