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Our operators handle customer calls, texts, & email; they address concerns, and provide information about your services and pricing.

We manage and optimize the scheduling of your service calls. We coordinate between your customers and your in-field technicians, making sure your daily operations run smoothly.

An important part of your profitability is reducing route distances and maximizing the amount of work accomplished in a day. Zebra Go’s operators plan and adjust routes for your in-field staff considering geographical areas and time management to enhance service responsiveness.

We maintain accurate records of customer interactions, appointments, and services provided, ensuring precision in billing and follow-up. Additonally, we request user ratings for your Google, Yelp or other social media reviews. Our technique ensures top ratings or an oppurtunity to remedy customer issue before they leave a review.

Zebra Go’s operators provide regular updates to both customers and field-techs, to swiftly resolve any issues that arise. This is important in maintaining high service standards and customer satisfaction.

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